Legal · Privacy notice

Privacy Policy

Overview of how Koyis AI handles information on phones and tablets sold through major app marketplaces.

On this page

This notice explains how information is handled when you use Koyis AI on a phone or tablet. Personal data described here is processed and retained exclusively under our own organization: we do not route it to outside companies to process on our behalf, and we do not park it in separate hosting environments controlled by others acting under our instructions. Any permission prompts or in-flow notices you accept continue to apply together with this page when they add detail.

Scope

This policy applies to the Koyis AI mobile application for Android and iOS distributed through Google Play and the Apple App Store. If anything here differs from the publisher line on the storefront, rely on the official listing for the identity of the publisher.

Types of information

  • Inputs you supply: photographs, selections, or files you import or capture so our pipelines can produce previews, restorations, layouts, or exports you initiate.
  • Device and diagnostic signals: device model, operating system build, app build identifier, crash records, performance hints—used to debug issues, improve stability, and deter abuse without recording your name on every line when it is unnecessary.
  • Support content: free-text messages or attachments you send through in-app feedback or similar channels.

Processing and storage solely by us

Personal information that Koyis AI collects is processed and retained only by us, on systems and infrastructure that we operate and control ourselves. We do not engage any separate organization to process it for us, and we do not store it with separate storage or hosting environments controlled by others acting under our instructions.

Installing or updating from an app marketplace, or completing an in-app purchase, may produce records that the marketplace retains for billing or fulfillment under its own policies—that sits outside Koyis AI’s own information pipeline. Beyond those storefront records that the marketplace itself maintains, nothing described in this policy is processed or stored by another organization acting on our instructions.

Why we process data

  • Delivering the features, timelines, galleries, and credit mechanics you activate in the interface.
  • Diagnosing defects, improving quality, and reviewing aggregated trends so individuals are rarely identifiable.
  • Protecting systems from scripted abuse, fraudulent payments, or policy breaches.
  • Responding to incidents, tracing outages, and moderating excessive use.
  • Complying with lawful requests, tax duties, or other obligations we cannot lawfully refuse.

Photos, imagery, and faces

  • Purpose: Visual information is used only to carry out the edit, restoration, layout, or generation you started. We do not repurpose it for unrelated advertising profiles or face galleries unrelated to that task.
  • Retention: How long data stays follows operational need—complete the task, meet record-keeping where required, then delete or irreversibly alter it on schedules our operations team maintains.
  • Sale: We do not sell image-derived profiles to unrelated marketers.

Disclosure

Beyond everyday processing inside our environment, we disclose information only when:

  • A statute, regulation, court order, or formal governmental demand requires it; or
  • We reasonably must act to protect life, serious injury, or urgent public safety.

Cross-border processing

Because processing and storage remain on infrastructure we control, any cross-border aspect arises only from where we locate our own equipment or staff, not from copying datasets to outside service organizations. Where that still triggers transfer rules in your region, we apply safeguards the law requires.

Security

We apply reasonable administrative and technical measures, including access controls and encryption where appropriate. No method of transmission over the internet is perfectly secure—consider sensitivity before you upload material from your device.

Your choices

Depending on where you live, you may have rights to access, correct, delete, restrict, or export personal data. Contact us through the channels below; we may ask for light verification so others cannot impersonate you.

Children

Koyis AI is intended for teens and adults, not children under 13. If we learn we collected personal information from a child below that age without verifiable parental consent where required, we delete what we can as soon as consistent with our legal duties.

Updates

We may update this policy when features or legal requirements change. The version published at this URL controls; material updates may also be highlighted in the app when regulators expect more than a silent edit.

How to reach us

Email: [email protected] for privacy-related requests.

In-app: Open Feedback from the Profile area in Koyis AI. For privacy-related requests, state that the message concerns privacy so it can be routed appropriately.

Store listing: Use the developer or support contact information displayed on the Google Play or Apple App Store page for the build you installed. Keep that contact information accurate when you publish updates.